Carpet not only helps to decorate a house but it also helps to keep them warm. In fact, a study that was conducted recently by a credible research firm revealed that houses and offices that have carpets are usually more homely and welcoming when compared to those that don’t. There are many benefits of having a carpet in your home or office. However, having a carpet can also have a negative effects if they are not well cleaned. It is therefore very important ensure that your carpet is cleaned thoroughly on a regular basis by a reputable carpet cleaning company.
However, with so many carpet cleaning companies in Singapore each claiming to deliver quality services to their clients, many residents are usually confused on which option to choose. If you want your home or office carpet to be cleaned by a professional carpet cleaning company and you are wondering the qualities you should look for when choosing one, today you are in the right place because in this article, we will give you tips on factors to consider when choosing a carpet cleaning company.
1. Consider their previous work
When looking for a carpet cleaning company, it is very important to first check their previous projects. The best way to know if the carpet cleaning company has what it takes to give you quality services is by taking your time to see if their previous work is of high quality. Schedule for a visit to see if the company has the right resources to clean your carpet to perfection. Carpet is a very sensitive and if is not well cleaned, it can easily transmit dangerous disease to people around the houses as well as pets. Don’t compromise on quality, take your time to investigate the carpet cleaning company before you make your final decision.
2. Consider the company’s experience
There number of years that the company has been operation is also a crucial factor to consider when looking for a carpet cleaning company. Cleaning company is a very competitive industry in Singapore. This means that companies that don’t offer quality carpet cleaning services to their clients cannot survive being in operation for long. In addition to that, a company that has been operation for long has handle many carpet cleaning scenarios that are similar to yours. They have experienced staff who can eliminate even the toughest stains that your carpet may have. It is advisable that you choose a carpet cleaning company that has more than 5 years’ experience in this industry. Inexperienced companies usually charge lower price to lure people to use their services. However cheap can sometimes turn out to be very expensive. You better spend more but get quality services that you will be happy with.
3. Consider quality of customer care given
The quality of customer care given is equally as important as the quality of service given. In addition to looking at the quality cleaning services offered by the cleaning company, it is crucial that you choose a company that is always ready to offer you quality customer care services. Choose a company that has customer care department that is always ready to listen to customers and offer them satisfactory solutions. If you want to know if the company has customer care department that is friendly, make a call to inquire about their services and see how they will respond to you. If you don’t like their response, then don’t even think of hiring their services.
4. Ask for referrals
This is also a very important factor that is often overlook by many people. Asking for referrals will not only help you find the right carpet cleaning company but will also help you know the quality of services to expect when you hire that particular carpet cleaning company. Ask a friend, a colleague or a family member who has used the services of a professional carpet cleaning company and you liked the quality of services that they rendered. However, you need to very careful not follow all referrals that you are given blindly. Conduct your own background research to verify if the carpet cleaning company that you have been referred to has what it takes to render quality services.
5. Consider the company’s reputation
What are other clients saying about the carpet cleaning company that you are considering to hire? Are they happy with their services or did they get disappointed? The best way to know if the carpet cleaning company that you are considering to choose enjoy good reputation is by talking to some of clients who have used their services. You can also visit the company’s website and read the reviews of customers who have used their services to know their views. Ensure that you choose a company that has positive reviews from pervious clients.
6. Consider the price
Many people don’t often take this factor seriously. Although prices should not be the main factor to consider, it is very important to choose a carpet cleaning company that renders their services at a price that you can comfortably afford. If you don’t consider the price being charged, you can end up getting stressed when you later realize that their prices is way too high for you. The price that the company is charging should be relative to the services that they offer. Don’t just assume that if you choose a company that charges high prices for services, then you will automatically get quality services. That is why is important to ask for a quote first.
7. Make sure the company is licensed and insured
In Singapore, only those companies that offer quality services to their clients have been licensed. This is because the laws that have been put in place by the government are strict. Make sure you inquire to know if the carpet cleaning company has been licensed. Don’t just stop there, double check with the relevant body to know if the licensed is genuine and valid. Experts also recommend that you choose a company that has been insured. This will ensure that you get compensation if the company ends up damaging, exchanging or losing your carpet.